A lost store rebuilt as an app, and run from Slack.
Knot His makes UV 50+ apparel for women, by women, in Destin, Florida. Its old store was gone. We rebuilt it from the recovered catalog as an installable app, then gave the owner a way to run it from Slack.
Visit live — knothis.shop →
Overview
The mission, and our role.
The mission
Bring back a store that had disappeared, make it feel like an app on a shopper's phone, and let a small team see stock, sales, and questions without logging into another dashboard.
Our role
The whole thing: catalog recovery, the storefront and its app shell, Square hosted checkout, a Postgres inventory, the Slack app, and the shopping helper that hands off to a person.
The challenge
What kept going wrong.
A store that vanished
The old storefront was gone. All that was left was a recovered catalog, archived pages, and stock counts in another system.
Too small for another dashboard
A small team can't sit in an admin panel all day. Stock, sales, and questions have to come to them.
Questions at all hours
Sizing, stock, and shipping questions arrive when nobody's at the counter, and an unanswered one is a lost sale.
The solution
What we built.
A store that installs like an app
- Rebuilt from the recovered catalog17 products and 120 variants, with nothing invented
- An app tab bar on every screenHome, Shirts, Bag, Hats, Dresses, the same on the web and the home screen
- Offline-tolerantvisited pages still open on a beach with no signal
Run it from Slack
- Slash commands for the team/stock, /lowstock, /restock, /sold, and /history, right in Slack
- Sale and low-stock alertsevery paid order and every variant running low posts on its own
- A helper that knows when to stopthe shopping helper answers sizing and stock, then hands off to a person in Slack
Process
How it got shipped.
Recover the catalog
products, variants, copy, and photos from what survived
Build the front door
an installable store with a tab bar and offline pages
Wire the back office
Square checkout, inventory, and stock alerts
Hand over the chat
Slack commands, alerts, and the helper's hand-off to a person
The result